Research evidence shows us that only 18% of our managers and leaders have any qualifications or structured training at level 4 or above. This evidence and through investigation of many organisations suggested that although a few good support mechanisms are in place for managers and leaders, on the whole they:
We, as an industry, more often than not take our best sales person, technician or parts operative and promote them to a management position without the support and tools to be really effective in the role.
When the IMI became the Sector Skills Council, we asked 400 employers what could be better with training, qualifications and career support. For managers and leaders they suggested we needed: